Privacy Policy

Rinus’ Art is an independent art studio based in Sweden. The website address is https://rinus.art.

For the purposes of this policy, Rinus’ Art is responsible for the personal information collected through this website, the store, and related customer correspondence.

If you have questions about this policy or about personal data connected to an order, you can contact me through the form on the Contact page.

I collect the information needed to run the store, process orders, answer messages, and maintain the website. This may include:

• your name;
• billing and shipping address;
• email address;
• phone number, if provided or required for shipping;
• order details and purchase history;
• payment status and transaction references;
• messages sent through the contact form or by email;
• reviews or comments you choose to leave;
• technical information such as IP address, browser type, device information, pages visited, and cookie preferences.

I do not intentionally collect more information than I need. Most of the personal information processed through the site is there because an order needs to be made, paid for, packed, shipped, or answered properly.

Your information is used for practical and necessary purposes connected to the store and website. This includes:

• processing and fulfilling orders;
• taking payment and confirming payment status;
• packing and shipping orders;
• sending order confirmations and customer-service messages;
• responding to questions or requests;
• handling damaged, delayed, or missing shipments;
• keeping records needed for accounting, tax, and legal obligations;
• preventing fraud, spam, or misuse of the website;
• improving site performance and understanding how the website is used.

I do not sell personal information. I do not use customer information to build unrelated profiles or pass it on for unrelated marketing.

Payments are handled through secure payment providers such as Stripe or other payment services made available at checkout. I do not store full credit card details on this website.

Payment providers may process the information needed to complete the transaction, prevent fraud, comply with financial regulations, and provide payment confirmation. Their own privacy policies apply to the information they process as payment providers.

To ship an order, I may need to share relevant delivery information with postal services, courier companies, or fulfilment tools connected to the shipment. This usually includes name, delivery address, email address, phone number if required, parcel information, and customs information where necessary.

Most orders are sent with PostNord, though final delivery may be handled by a local postal service or carrier partner depending on the destination.

This website uses cookies and similar technologies for core site functions, checkout, security, cookie preferences, and performance. Some cookies are necessary for the store to work properly, such as keeping items in the cart or allowing checkout to function.

The website may also use analytics tools, such as Google Analytics, to understand general site performance and how visitors use the site. Where required, analytics and marketing cookies should only be used according to the consent choices available on the site.

You can disable or delete cookies through your browser settings, but some parts of the store may not work correctly without necessary cookies.

If you choose to subscribe to email updates, your email address is used to send those updates. You can unsubscribe at any time through the link in the email or by contacting me.

Subscribing to email updates is optional and separate from the information needed to process an order.

If you leave a review or comment on the website, the information you provide may be shown publicly together with the review or comment. This may include the name or display name you choose to use.

Reviews may also be checked for spam, misuse, or inappropriate content before or after publication.

I only share personal information where it is needed to run the website, process an order, provide a service, comply with legal obligations, or protect the store from misuse. This may include:

• payment providers, such as Stripe;
• shipping carriers, such as PostNord and local delivery partners;
• website, hosting, security, and backup providers;
• email or newsletter service providers, if you subscribe;
• analytics tools, such as Google Analytics;
• accounting, tax, or legal services where necessary.

These services only receive the information needed for their part of the process. I do not sell personal information to third parties.

Order information is kept for as long as needed to fulfil the order, provide customer service, keep proper business records, and meet accounting or tax obligations.

Messages sent through the contact form or by email may be kept for as long as needed to answer the question, handle the matter, or keep a reasonable record of the correspondence.

Newsletter subscriptions are kept until you unsubscribe or ask for the information to be removed. Some technical logs may be kept for a limited time for security, troubleshooting, and fraud prevention.

Depending on your location and the circumstances, you may have the right to request access to the personal information held about you, ask for incorrect information to be corrected, ask for information to be deleted, object to certain processing, or ask for a copy of your data.

Some information cannot be deleted immediately if it is needed for accounting, tax, legal, fraud-prevention, or order-record purposes. If that applies, I will explain this as clearly as I can.

To make a request, please use the form on the Contact page and include enough information for me to identify the relevant order or correspondence.

I take reasonable steps to protect personal information connected to the store and website. This includes using trusted service providers, secure payment processing, access controls, and normal website security measures.

No website or online service can be made perfectly secure, but I try to keep the amount of personal information collected and stored as limited and practical as possible.

This policy may be updated when the website, store, services, or legal requirements change. The latest version published on this page applies to use of the website and store.

If you have questions about this Privacy Policy or about personal information connected to an order, you are welcome to contact me. I handle messages myself and will try to answer clearly.

You can use the form on the Contact page.